BlockTheCalls.com — Privacy Policy

Effective: June 17, 2026

In plain English. BlockTheCalls is an AI assistant that screens and blocks spam, scam, and other unwanted calls for you. You forward your inbound calls to us; our AI sits in the call path just long enough to decide whether a call is wanted, then blocks it or passes it through. We keep the call data we touch to the bare minimum and delete it fast. We are not a phone company, we never place calls for you, and we provide no 911 or emergency calling — your own phone does that. We never sell or share your data, and we use only our own privacy-first analytics — no third-party trackers.

Founding reservation notice. A founding reservation is a paid pre-order that locks founding-member pricing and helps fund the launch. Your payment is processed by Stripe at the time you reserve. We commit to making the live screening service available to you no later than 90 days after your payment; if we do not, you may request a full refund (see the Terms of Service). Until launch, the only personal information we hold is what you give us to reserve — your email and, optionally, your name and phone number. The sections below describe how the full service handles your data once it launches.

1. Who we are

BlockTheCalls.com (“BlockTheCalls,” “we,” “us,” “our”) is operated by DCJP, LLC, a Wyoming limited liability company.

• Privacy contact: privacy@blockthecalls.com
• Mailing address: DCJP, LLC, 30 N Gould St Ste R, Sheridan, WY 82801

2. What BlockTheCalls is — and is not

In plain English. We’re software that screens your calls. We are not your phone company and we don’t replace your phone service.

• BlockTheCalls is an AI call-screening assistant. Its job is to identify and block spam, scam, robocall, and other unwanted inbound calls before they reach you.
• BlockTheCalls is not a telephone company, telecommunications carrier, interconnected VoIP provider, or phone service. We work alongside your existing phone service to screen the calls you choose to route to us.
• BlockTheCalls never places outbound calls and provides no emergency (911) calling. All outbound and emergency calling continues through your own phone’s dialer and your own carrier. See Section 9.

3. How call screening works

In plain English. You forward your calls to us. For each forwarded call, our AI is briefly in the call path so it can decide whether the call is wanted. That access is the heart of the service.

To use the live service, you forward your inbound calls to BlockTheCalls using your carrier’s call-forwarding feature. By enabling forwarding and using the service, you grant BlockTheCalls access to be in the path of your forwarded calls and to the associated call data so we can screen them. This access is a core, necessary part of the service.

When a forwarded call comes in, our AI may:

• receive the call’s signaling and metadata (calling number, your number, time, duration);
• process the live audio in real time and transcribe it as needed to decide whether the call is spam, scam, or unwanted;
• block, divert, or pass the call through based on that decision; and
• record a short interaction with the caller where needed to screen it.

We design screening to use as little data, for as short a time, as possible. See Section 7.

4. Recording and transcription

In plain English. Screening can involve our AI listening to and transcribing the call. You consent for your own line when you sign up.

Screening may involve our AI being in the call path and processing and transcribing call audio. By using the service, you consent, for your own phone line, to this processing, transcription, and any short recording needed to screen your calls.

Some U.S. states require that all parties to a call consent to its recording (for example, California and Florida); others require only one. Because BlockTheCalls screens calls placed to you, the consent status of the caller is not something you or we control in advance.

We process call audio transiently to classify a call. We do not create, derive, or store voiceprints or other biometric identifiers, and we do not perform speaker recognition. We do not use call audio or transcripts to train AI models.

5. Information we collect

In plain English. Three buckets: what you give us, what comes from your calls, and basic technical data from the app and site.

A. Information you give us

• Reservation and account info: email address, and optionally your name, phone number, and the number you forward.
• Payment information, processed by Stripe, our payment processor. Stripe handles card data and PCI-DSS compliance; we never store full card numbers.
• Support communications you send us, and — for custodial accounts — information about the protected person you enroll (see Section 12).

B. Call data (live service only)

• Call metadata: calling number, your number, date, time, duration, and forwarding status.
• Call content processed for screening: live audio and transcriptions generated to make a screening decision, and any short caller interaction needed to screen.
• Screening outcomes: whether a call was blocked, diverted, or passed through, and the classification (spam, scam, wanted).

C. App, device, and site data

• Connection-status and service-health signals from the app (see Section 10).
• Basic device/app diagnostics and crash logs.
• First-party, privacy-first website analytics (see Section 11).

6. How we use information

We use the information above to:

• provide call screening — the core service;
• block, divert, or pass through calls and show you screening results;
• maintain, secure, debug, and improve the service;
• detect and prevent fraud, abuse, and prohibited uses;
• communicate with you about your account, your reservation, and service changes; and
• comply with legal obligations and respond to lawful requests.

We do not sell your personal information, and we do not share it for advertising — ever, and we never will. We do not use call audio or transcripts to train AI models. We use only our own first-party analytics; we do not use third-party analytics or advertising trackers.

7. Data retention — minimization is our stance

In plain English. We keep call data as little, and for as short a time, as the strictest law allows — then we delete it. In practice, recorded data is usually gone within 7 days.

Our stance is data minimization. Recorded call data is retained no longer than the maximum permitted by the strictest applicable U.S. state law, and in practice we expect to delete it within 7 days. We retain it only for quality control and troubleshooting, and then we delete it.

• Recorded call data: kept only as long as the strictest state law allows — typically deleted within 7 days — and used only for quality control and troubleshooting.
• Account and reservation data: retained while your account is active and for a limited period afterward.
• Records we are legally required to keep: retained only for the period the law requires.

8. How we share information — we don’t sell or share

We never sell or share your personal information, and we never will. We never sell or share call recordings or transcripts.

We disclose information only to the limited extent needed to run the service:

• Stripe, solely to process your payment.
• Essential service providers that host or secure data on our behalf, under contracts that bar them from using it for any other purpose.
• Legal and safety: to comply with law, respond to lawful requests, and protect rights, safety, and the integrity of the service.
• Business transfers: in a merger, acquisition, or asset sale, consistent with this policy.

9. Emergency calling (911) — we do not provide it

In plain English. BlockTheCalls does not do 911 or any emergency calling. Your normal phone dialer does that.

BlockTheCalls does not provide, route, carry, or support 911 or any other emergency calling. We screen inbound calls only and place no outbound calls. All 911 and other emergency and outbound calls are made through your own phone’s normal dialer and your own carrier — not through BlockTheCalls. Do not rely on BlockTheCalls for emergency communications. See the Terms of Service for the full disclaimer.

10. Connection status and the fail-safe

In plain English. The app shows whether screening is connected. If it can’t stay connected, it warns you and offers to switch your phone back to normal.

The app displays your connection status. If the service cannot stay connected for more than 30 seconds, the app notifies you and offers to dial your carrier’s cancel-forwarding code to restore normal phone behavior, re-enabling forwarding when the service is available again. You are responsible for disabling call forwarding if you need guaranteed call delivery during an outage (see the Terms).

11. Cookies and analytics — first-party only, no tracking

In plain English. We build our own analytics so we never have to hand your behavior to anyone else. No third-party trackers, no advertising cookies.

We use our own first-party, privacy-first analytics to understand site and app usage in aggregate. We do not use third-party analytics, advertising, or cross-site tracking, and we do not build advertising profiles or follow you across other websites. We use only the strictly necessary cookies required for the site and app to function, and we honor applicable browser privacy signals.

12. Custodial accounts — protecting minors and vulnerable adults

In plain English. Scammers target kids and the elderly hardest. BlockTheCalls is built so a parent or guardian can protect them. Minors cannot sign up on their own.

BlockTheCalls exists in large part to protect people who are frequent targets of scam and spam calls, including minors and elderly or otherwise vulnerable adults.

• Minors under 18 cannot create an account or sign up directly.
• Only a parent or legal guardian — a custodial manager — may create an account and enroll a protected person: their child under 18, or an elderly parent, relative, or other adult for whom they are an authorized guardian or representative.
• The custodial manager provides consent on behalf of the protected person, confirms they are authorized to do so, and is responsible for the account and the forwarded line.
• We collect a protected person’s data only as needed to screen their calls, under the same minimization, retention, and no-sell/no-share rules described in this policy.

13. Your privacy rights

In plain English. Depending on where you live, you can ask to see, correct, or delete your data — and we’ll honor it, consistent with our minimal-retention approach.

Depending on your jurisdiction, you may have the right to:

• access / know what personal information we hold about you;
• correct inaccurate information;
• delete your information;
• port your information;
• withdraw consent and disable the service at any time; and
• be free from discrimination for exercising these rights.

Because we do not sell or share your information, there is nothing to opt out of for that purpose. To exercise any right, contact privacy@blockthecalls.com. We will verify your request before acting on it, and you may use an authorized agent where the law allows. California, Colorado, Connecticut, Virginia, Texas, and other state residents have comparable rights under their state privacy laws.

14. International users

BlockTheCalls is offered in the United States and Canada. The service is not directed to the European Economic Area, the United Kingdom, or Switzerland, and we do not intend to offer it to individuals there.

15. Security

No method of transmission or storage is ever 100% secure, and we do not claim otherwise. What we can tell you is that we take this seriously: we follow industry best practices and have performed thorough audits and reviews specifically to prepare for attacks from the very people we protect you from — scammers, spammers, and fraudsters. We use administrative, technical, and organizational safeguards, and we test and improve them continually.

16. Changes to this policy

We may update this policy. We will revise the “Effective” date and, for material changes, provide additional notice as required by law.

17. Contact

Questions about privacy: privacy@blockthecalls.com DCJP, LLC — 30 N Gould St Ste R, Sheridan, WY 82801