BlockTheCalls.com — Terms of Service

Effective: June 17, 2026

In plain English. These are the rules for using BlockTheCalls. The big points: we’re an AI that screens your inbound calls — we are not a phone company; you forward your calls to us and let our AI screen them; we never make calls and do not provide 911 (your own phone does that); a founding reservation is a paid pre-order with a 90-day launch commitment and a full refund if we miss it; outages can happen and we’re not liable for missed or blocked calls during them; the service is provided “as is”; disputes are resolved by individual arbitration in Wyoming with a class-action waiver (you can opt out within 30 days); and you agree not to use the service to manufacture lawsuits or for anything illegal. Read the full terms — they’re binding.

1. Agreement and who can use the service

These Terms of Service (“Terms”) are a binding agreement between you and DCJP, LLC, a Wyoming limited liability company (“DCJP,” “BlockTheCalls,” “we,” “us,” “our”), governing your use of BlockTheCalls.com and the BlockTheCalls service (the “Service”). By creating an account, making a founding reservation, or using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old to create an account. Minors under 18 cannot sign up or hold an account directly. A parent or legal guardian may enroll a minor or a vulnerable adult as a custodial manager — see Section 5.

2. What the Service is — and is not

In plain English. We screen and block unwanted inbound calls with an AI. We are not your phone company and we don’t replace your phone service.

BlockTheCalls is an AI assistant that screens and blocks spam, scam, and other unwanted inbound calls.
BlockTheCalls is not a telephone company, telecommunications carrier, interconnected VoIP provider, or phone service, and does not replace your existing phone service. The Service works alongside your phone service to screen calls you forward to us.
The Service places no outbound calls and provides no emergency (911) calling. See Section 9.

In plain English. You forward your calls to us; that’s how we screen them, and your consent to that is a core part of this deal.

To use the Service, you forward your inbound calls to BlockTheCalls using your carrier’s call-forwarding feature. By enabling forwarding and using the Service, you grant BlockTheCalls permission to be in the path of your forwarded calls and to access the associated call data in order to screen them. This access is a core, essential term; the Service cannot function without it. You represent that you are authorized to forward calls to your line and to consent to screening of calls placed to you.

In plain English. Screening can involve our AI listening to and transcribing the call. You consent for your own line. See the Privacy Policy for details.

Screening may involve our AI being in the call path and processing and transcribing call audio, with short recordings where needed to screen. You consent, for your own phone line, to this processing, transcription, and recording. How caller consent and state recording laws are handled is described in the Privacy Policy, Section 4. We do not create voiceprints or biometric identifiers and do not use call content to train AI models.

5. Custodial accounts — minors and vulnerable adults

In plain English. A parent or guardian can protect their kids or elderly relatives. Minors can’t sign up themselves.

Minors under 18 cannot create or hold an account directly.
A parent or legal guardian may create an account as a custodial manager and enroll a protected person — their child under 18, or an elderly parent, relative, or other adult for whom they are an authorized guardian or representative.
As custodial manager, you represent that you are authorized to enroll the protected person, to forward their line, and to consent on their behalf, and you are responsible for the account and for the protected person’s use of the Service.

6. Founding reservations, payment, and launch commitment

In plain English. A founding reservation is a paid pre-order that helps fund the launch. You pay now, you lock founding pricing, and we commit to launching within 90 days — or you get a full refund.

A founding reservation is a paid pre-order. Your payment is charged at the time you reserve, processed by Stripe. We do not store full card numbers.
Launch commitment. We will make the live Service available to you no later than 90 days after your payment. If we do not launch the Service for you within 90 days of your payment, you may request a full refund of your founding payment.
Founding pricing. Your founding reservation locks founding-member pricing for a 3-year term once the Service launches; after that term, your subscription renews at the then-current retail price.
After launch. You may cancel at any time to stop future renewal charges. Except for the 90-day launch guarantee above, founding payments are non-refundable once the Service is available to you.
Price changes. Prices may change over time, including as the costs of AI and telephony processing change. Founding members keep their locked rate for the full 3-year term. We will give notice of changes as required by law before they take effect for you.

7. Service availability, outages, and your responsibilities

In plain English. We work hard to keep the Service running, but outages happen. We’re not liable for missed or blocked calls during them, and you’re responsible for switching back to your normal phone if you need guaranteed call delivery.

We make best efforts to keep the Service available, but it may experience interruptions, outages, errors, delays, or downtime, and screening may occasionally block wanted calls or pass unwanted calls (false positives/negatives).
You agree that we are not liable for missed, delayed, dropped, or blocked calls, or for any damages arising from Service interruptions, outages, errors, or screening decisions.
Connection status and fail-safe. The app shows your connection status. If the Service cannot stay connected for more than 30 seconds, the app notifies you and offers to dial your carrier’s cancel-forwarding code to restore normal phone behavior, re-enabling forwarding when the Service is available again.
Your responsibility. You are responsible for disabling call forwarding if you need guaranteed call delivery during an outage. Do not rely on the Service where missing a call could cause harm.

8. Acceptable use — what you may not do

In plain English. Use it to protect yourself and the people in your care. Don’t use it to manufacture lawsuits, and don’t use it for anything illegal.

The Service is for personal call protection only. You agree not to:

use the Service to generate, harvest, manufacture, or support litigation against callers, including TCPA or other claim “harvesting”;
use the Service for any unlawful purpose or in violation of any applicable law, including wiretap, recording-consent, telemarketing, or privacy laws;
record or intercept communications you are not lawfully entitled to record or intercept;
resell, sublicense, or provide the Service to third parties, or use it for telemarketing, call centers, or commercial call operations;
reverse engineer, interfere with, overload, or attempt to circumvent the Service’s security or limits; or
misrepresent your authority over the line you forward.

We may suspend or terminate accounts that violate this section.

9. Emergency services (911) — not provided

In plain English. BlockTheCalls does not do 911 or any emergency or outbound calling. Your own phone and carrier do that. Never rely on us for emergencies.

THE SERVICE DOES NOT PROVIDE, ROUTE, CARRY, OR SUPPORT 911 OR ANY OTHER EMERGENCY OR OUTBOUND CALLING. BlockTheCalls screens inbound calls only and places no outbound calls of any kind. All 911 and other emergency and outbound calls must be made through your own phone’s normal dialer and your own carrier — not through BlockTheCalls. Do not rely on BlockTheCalls for emergency communications. We are not responsible for any inability to reach emergency services, which is outside the Service.

10. Disclaimer of warranties — “AS IS”

In plain English. The Service is provided as-is. We don’t promise it will catch every bad call or never block a good one.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Service will be uninterrupted, error-free, secure, or accurate, or that it will block all unwanted calls or never block wanted calls. You use the Service at your own risk.

11. Limitation of liability

In plain English. If something goes wrong, our liability is strictly limited — no indirect damages, and a cap tied to what you paid.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

DCJP WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, or for lost profits, lost data, business interruption, or reputational harm, arising out of or relating to the Service, including missed, delayed, dropped, or blocked calls and Service outages or errors, even if advised of the possibility.
DCJP’S TOTAL AGGREGATE LIABILITY arising out of or relating to the Service will not exceed the greater of (a) the amount you paid DCJP for the Service in the 12 months before the event giving rise to the claim, or (b) US $100.

12. Indemnification

You agree to indemnify, defend, and hold harmless DCJP and its members, officers, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) issues arising from Service interruptions or outages, including missed or blocked calls; (c) your violation of these Terms or the Acceptable Use section; (d) recording or consent issues arising from calls placed to a line you forward; (e) your role as a custodial manager, including enrollment of a protected person; and (f) your violation of any law or third-party right.

13. Suspension and termination

We may suspend or terminate your access for violation of these Terms, suspected unlawful or prohibited use, non-payment, or to protect the Service or others. You may stop using the Service and disable forwarding at any time. Sections that by their nature should survive (including Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution) survive termination.

14. Governing law and venue

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. Subject to Section 15 (Arbitration), the exclusive venue for any dispute is the state and federal courts located in Wyoming, and you consent to their jurisdiction.

15. Dispute resolution — arbitration and class-action waiver

In plain English. Most disputes are resolved by binding individual arbitration, not in court and not as a class action. You can opt out within 30 days.

Binding arbitration. Except as noted below, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration, administered by the American Arbitration Association (AAA) under its consumer arbitration rules, seated in Wyoming or conducted remotely.
Class-action and jury-trial waiver. You and DCJP waive the right to a jury trial and to participate in any class, collective, consolidated, or representative action. Disputes are resolved only on an individual basis.
Opt-out. You may opt out of arbitration by notifying us at privacy@blockthecalls.com or DCJP, LLC, 30 N Gould St Ste R, Sheridan, WY 82801 within 30 days of first accepting these Terms.
Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief for intellectual-property or unauthorized-use claims.

16. Changes to the Service and to these Terms

We may modify the Service or these Terms. For material changes to these Terms, we will update the “Effective” date and provide notice as required by law. Continued use after changes take effect constitutes acceptance, except where additional consent is legally required.

17. Miscellaneous

Entire agreement / severability: these Terms and the Privacy Policy are the entire agreement; if any provision is unenforceable, the rest remains in effect. The class-action waiver in Section 15 is non-severable from the arbitration agreement — if the class-action waiver is held unenforceable, the arbitration agreement is void.
Assignment: you may not assign these Terms; we may assign them in connection with a business transfer.
No waiver: our failure to enforce a provision is not a waiver.
Force majeure: we are not liable for failures caused by events beyond our reasonable control.

18. Contact

Questions about these Terms: privacy@blockthecalls.com DCJP, LLC — 30 N Gould St Ste R, Sheridan, WY 82801